Refund Policy
Last updated: February 12, 2026
Damaged or Incorrect Orders
Contact support within 72 hours of delivery if an item arrives damaged or incorrect. Include your order number and clear photos so we can review quickly.
Non-Returnable Items
For safety and compliance reasons, opened or used items are generally non-returnable unless required by law.
Refund Review
Approved refunds are issued to the original payment method when possible. Processing times may vary by payment provider.
For order support, email support[REDACTED].org.